Street naming and numbering
We name and number streets and address new and existing properties. We make sure that any new streets or properties are addressed logically so that your post and parcels are delivered correctly and so that emergency vehicles can find your address quickly.
Royal Mail requires all new properties and amended addresses to be approved by the local authority before allocating a postcode and adding the addresses to their Postal Address File. When your property is on the address database it will appear in the 'find your address' listings online for shopping and applying for services such as broadband and electricity.
Change your address
If your residential or commercial property has a name and not a postal number you will need our approval to make any changes to the name. New property names must be different from existing names in the same area.
There is a charge of £60 to officially change your address.
We cannot remove or change a property’s number unless there are exceptional circumstances so please contact us to check before paying to request a house number change.
If you have a postal number for your property and wish to add a name you can do this and display the name on your property next to your postal number. Your property will always be known by the number in all official postal address databases. The name chosen must not be the same or similar to any other property name in the area, as this may cause confusion for the postal or emergency services. You will need our approval for a new name. There is a charge of £60 to officially add a name to your property address.
Changes to a postal address - apply onlineIf you are unable to use the online form, please download a copy of the form and email StreetNaming@cheltenham.gov.uk.
Name and number new developments
If you are creating a single new property or new properties that do not require a new street there is a charge of £60 per plot.
Where developments incorporate the building of new access roads, including private streets, the names for roads must be approved. The selection of new street names requires careful consideration to make sure they are suitable for the area and will not conflict with or duplicate any existing names in the same area.
If you are responsible for a new development, property or business unit which needs a new naming or numbering scheme, contact us as soon as building work starts. This will make sure that a suitable address is given before the building is occupied. Please use the online fee schedule to calculate the applicable fee, or contact us for a quote.
We send the address information to:
- Royal Mail
- emergency services
- Land Registry
- Ordnance Survey
- relevant council services including council tax and elections
Guidelines for addressing a new development and a list of the fees are available to download.
Address enquiries
You can email us with address enquiries at streetnaming@cheltenham.gov.uk or telephone us on 01242 264329
If you require a formal address confirmation, please complete and submit the applicable application form. There is a fee of £41 for this service.
Postcodes
Postcodes are issued by Royal Mail. They will only issue a postcode for a new street when requested by the local authority.
Street nameplates
For questions about street nameplates, please visit our street nameplate page or email townscape@cheltenham.gov.uk.
Report missing or damaged street nameplates
We maintain street nameplates once a street has been adopted. Signs on private roads are the responsibility of the residents or management company.
Visit our street nameplate page to find out how to report an issue.
Adopted highway
By law, we have to publish a list of publicly maintainable streets. To find the list of streets for Cheltenham please use the following visit the Find My Street website.
If you would like to know more about how we use your personal information see our privacy notice.