About the revenues and benefits apprenticeship
As a revenues and benefits apprentice at Cheltenham Borough Council (CBC) you'll have a wide a range of duties to support the revenues and benefits team. You’ll be involved with the billing and collection of council tax and business rates, and the administration of housing benefit and council tax support.
This is a varied and interesting role where you’ll learn on the job alongside your college studies.
With the support of the wider team you’ll hone your people skills, communicating with customers directly by letter, telephone and face to face. You’ll also liaise with other council services, partner and external organisations to exchange information and resolve queries, as well as the chance to get involved with projects such as the implementation of service improvements and new technology.
If you have any questions about this vacancy or the application process, please contact David Wyatt, deputy revenues and benefits manager, at [email protected] or telephone 01242 264197.
Find out what previous apprentices have said about their time with us
See the full job description and application information
How long does an apprenticeship take?
An apprenticeship generally lasts between one and four years dependent on the level of qualification, but some may take longer.
What will I gain?
Apprenticeships are real jobs with real responsibilities. You’ll be earning a salary and studying towards a qualification.
We will support you to complete your apprenticeship training. A minimum of 20% of your working week will be allocated to your studies. You will develop your knowledge and understanding through your role as a revenues and benefits apprentice. Find out more information about the Institute of Revenues, Rating and Valuation and the apprenticeship.
You will also benefit from:
- on and off the job training
- working alongside experienced staff who will mentor and support you throughout
- gaining transferable work-based skills and experience
- support and guidance from a dedicated manager, workplace mentor and training assessor
- a career path with the potential to continue learning and development to the next level
Why work for us?
At Cheltenham Borough Council, we aim to be an employer of choice and offer a welcoming and supportive working environment where employees enjoy challenging and varied roles.