Oops - have you got a sticker or a letter?

cartoon image of a green bin with eyes and a tape measure

Slim your bin, help reduce the amount of waste you generate

Reduce, reuse or recycle your waste and slim your rubbish bin

If you have been given a pink sticker or a letter you have too much waste in your green refuse bin - we will have taken it this time but you should reduce your waste for your next collection. Find out more information on how to slim your bin.
Bin sticker informing of too much waste    

Sorry, if you have a red sticker your extra waste will not have been taken. To help you, this time only, we will come back and take this for you If you can take out all the recyclable items and pop them in your kerbside recycling boxes. Once you have done this please contact customer services on 01242 262626 to arrange a collection. Find out more information on how to slim your bin.

 Too much waste sticker - Red sticker with text reading 'Sorry, too much waste. We have not taken it today. Slim your bin by recycling more'

Recycle right, help by sorting your recycling.

If you have been given a sticker or a letter please sort your recycling into the right recycling boxes and bag - we will have taken it this time but please make sure you sort your recycling for next time. For more information on how to sort your recycling please visit our kerbside recycling pages, or download our handy recycle right guide.   Please note:  glass and paper must be separated for health and safety reasons.  Glass can be put into the same box as paper if the glass is put into a carrier bag sized plastic bag and popped into the recycling box.  This is to prevent cuts to operatives from broken glass mixed with paper.  If you only have one box for all your recycling please use a separate bag to separate your glass.

Unsorted recycling sticker - Pink sticker with text reading 'Oops, unsorted recycling. Please make sure your boxes are sorted correctly with lids on for your next collection'

Sorry, if you have a red sticker your unsorted recycling will not have been taken. To help you, this time only, we will come back and take this for you if you sort your recycling into the correct boxes and bag. Once you have done this please contact customer services on 01242 262626 to arrange a collection. For more information on how to sort your recycling please visit our kerbside recycling pages, or download our handy recycle right guide.

Unsorted recycling sticker - Red sticker with text reading 'Sorry, recycling not sorted. We have not taken it today. Please make sure your boxes are sorted correctly with the lid on for your next collection'

Want to have a go at our waste nothing challenge?

Our Waste Nothing Challenge aims to reduce the amount of waste families generate, working towards the ultimate goal of producing zero waste.

For more information, check out our recycling pages or call 01242 262626 for advice.